Privacy Policy

The Trucking LLC (“The Trucking”, “we”, “us” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, requesting freight services, contacting us, or communicating with us by phone, email, or SMS/text message.

1. Information We Collect

Depending on how you interact with The Trucking, we may collect information such as:

• Company name
• Contact name
• Email address
• Telephone or mobile phone number
• Origin and destination information
• Pickup dates
• Equipment requirements
• Commodity, weight, and other shipment details
• Information you provide when communicating with our team
• Information necessary to provide freight transportation, dispatch, quoting, scheduling, tracking, billing, customer service, and related business services

2. How We Use Information

We may use the information we collect to:

• Respond to requests for freight rates and transportation services
• Communicate with customers, brokers, shippers, carriers, drivers, and business partners
• Schedule and coordinate transportation services
• Provide shipment and delivery updates
• Provide customer support
• Process business transactions and documentation
• Respond to inquiries
• Maintain business records
• Protect the security and integrity of our services
• Comply with applicable legal and regulatory requirements

3. SMS / Text Messaging

If you separately provide your express consent to receive SMS/text messages from The Trucking, we may use your mobile phone number to send conversational or informational messages related to your inquiry, freight quote, transportation services, scheduling, dispatch, shipment status, delivery coordination, customer service, or other business communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP. Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Mobile Opt-In and SMS Consent

No mobile opt-in information, SMS consent, or text-message consent will be shared with third parties or affiliates for their own marketing purposes.

The Trucking does not sell or rent mobile phone numbers or SMS opt-in information for marketing purposes. SMS consent is used only for the purposes described in this Privacy Policy and the applicable SMS Terms & Conditions.

5. Information Sharing

The Trucking does not sell personal information for marketing purposes.

We may disclose information to service providers, vendors, contractors, technology providers, communication providers, or other parties when reasonably necessary to operate our business, provide requested services, process communications, maintain our systems, or comply with legal obligations. Such disclosures do not authorize those parties to use your SMS opt-in or mobile consent information for their own independent marketing purposes.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information can be guaranteed to be completely secure.

7. Third-Party Services

Our website and business operations may use third-party service providers for functions such as website hosting, email, telecommunications, customer communications, and business operations. These providers may process information as necessary to provide services to The Trucking.

8. Your Choices

You may contact us regarding information you have provided to The Trucking, or request that we stop sending SMS messages by replying STOP to an SMS message. For assistance with SMS messaging, reply HELP.

9. Changes to This Privacy Policy

The Trucking may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

10. Contact Us

For privacy-related questions or requests, please contact:

• The Trucking LLC
• Email: info@the-trucking.com
• Dispatch: dispatch@the-trucking.com
• Phone: +1 (000) 000-0000
• 1234 Logistics Blvd, Suite 100, Chicago, IL 60601

By using our website or providing information to The Trucking, you acknowledge this Privacy Policy.